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1. |
Introduction to A Drive Computers
Retail Store |
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A Drive Computers Retail
Store web site is the local computer store in Beaudesert, Queensland. The
web site offers information, prices and manufacture links to their web sites
for all the specifications on their products. |
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2. |
Is there a minimum amount to order?
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Yes, It's $30.00.
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3. |
Shopping Security |
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A Drive Computer has
implemented security measures designed to provide the peace of mind you
should expect when purchasing goods over the Internet. When you place an
order, you are transferred to Paypal
to complete the payment of the order. |
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4. |
Ordering Items |
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Click a question below to go to the
answer : |
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What is the shopping
cart and how does it work? |
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How do I add items into
my shopping cart? |
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How do change the
quantity or remove items from my shopping cart? |
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How do I continue
shopping, when I in the Check Out? |
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How do I place my final
order? |
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What is the shopping cart and how does it work? |
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The shopping cart holds all the items
that you are ordering. You can keep adding or deleting items from the
shopping cart until you go to the checkout. |
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How do I add items into my shopping cart? |
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Each time you find a item you'd like to
buy, change the quantity if buying more than one. Or click
Add to cart , and the item will be placed in your shopping cart. |
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How do change the quantity or remove items from my shopping cart? |
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If you decide remove an item or change
the quantity of a specific item, first you need to progress to the
checkout. Click on Check Out. |
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To edit the quantity of items in the
shopping cart, click Edit Quantity. Type in the
new quantity and click on
Edit Quantity
again to save changes. |
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To remove the item from your shopping
cart, click
Remove Items. Click on square box, that to left
of the item to be removed. Then press Remove Items
to save changes. |
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How do I continue shopping, when I in the Check Out? |
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To continue shopping, you can click
Continue Shopping or click on Products
in the navigation menu. |
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How do I place my final order? |
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When you have added all the items you would like to buy
to your shopping cart, click Check Out.
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The contains of your shopping cart is displayed and if
you wish to continue with your order, click on
Complete Order. |
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The A Drive Computers Order Form page |
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The items on your order appear in the Order Details
section of this screen, with your order's GST-inclusive Grant Total. |
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Please enter to the payment information, phone number and
e-mail address. |
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When you have completed, click on
Verify Order. |
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You may want to save this page, or print a hard copy as a
record of your order. |
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The Confirm Details page |
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You will be asked to confirm your order of items and your
information. When you have confirm that all the information is correct,
click Submit Order for Processing |
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The Payment Options page |
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You will be transferred to the
PayPal web site to continue with the order. Enter in your Paypal e-mail
address and password or sign up to Paypal (It's free). |
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5. |
Handling of order process |
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A Drive Computers is located in Beaudesert, Queensland
and where our staff will process your order. If the item is in stock, our
staff will inform you that it's ready for pickup. |
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Prices are subject to stock availability. If a substantial delay is expected,
we will let you know by email when you order and give you the option of changing
or canceling your order. |
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6. |
Shopping Cart Problems |
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If you are experiencing problems with our shopping cart
(for example), you're adding items to the shopping cart but it still
displays as empty), this may be for either of two reasons: |
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1. Your browser is not configured to accept cookies.
More information about cookies. |
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2. You need to click the Refresh
or Reload button on your browser to update your
screen. |
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7. |
How to Search for item or product |
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The search button is front page of the A Drive Computers
home page. Type in keyword
of the item or product to search and click on GO! |
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8. |
Payment Options |
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Paypal |
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Paypal accepts payments from MasterCard/Visa or Bank Account. |
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9. |
Order Cancellation |
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Can I cancel my order if I change my mind or
make a wrong selection online ? |
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No. |
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Can I cancel my order if the time to delivery is too long? |
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Yes and there is no restocking fee. |
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10. |
Terms of Use
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TERMS AND CONDITIONS |
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A Drive Computers web site is operated by A Drive Computers® (ABN:
75-494-081-877) ("A Drive Computers", "we", "our"). The terms and conditions outlined below applies to the use
of A Drive Computers website and to any subsequent purchases made from A
Drive Computers. The use of this website indicates your understanding and
acceptance of these terms and conditions. |
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A Drive Computers reserves the right to amend the Terms of Use at any
time. Since you are bound by these Terms of Use, you should periodically
refer to them in this document. |
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("base") refers to Shop 5, Center 9, William Street, QLD, Beaudesert.
('manufacturer') refers to our supplier or manufacture authorised repairer. |
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All information, links and pictures contained on this website are only used
as a reference point and may not reflect the final product. Manufacturers'
specifications are subject to change without prior notice. |
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Pricing/Orders |
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All prices quoted are in Australian dollars (AUD) and include GST. |
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The pricing and availability of stock are subject to change without prior
notice. A Drive Computers reserves the right to change prices due to
misprints, human error or in accordance price changes made by suppliers
without notice. If pricing is higher than those quoted on the website then
you will be notified by A Drive Computers and may cancel the order by giving
notice in writing. Your order will be stopped and no refund be processed
until notice in writing. |
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Once an order is placed it will be confirmed via email and you will
receive an order confirmation. By placing an order you have agreed to pay
the prices listed on the order form.
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Goods remain the title and property of A Drive Computers until full
payment has been received and cleared.
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Delivery
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Deliveries are based on product availability. You will be notified via
email if a product is unavailable or delayed, in which case you will be
given an option of a refund on the unavailable or delayed product(s). |
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This web site automatically works out the best shipping method for you. Were
products are marked "This product can be only shipped", it's not
possible to pick them up from our store. If there is combination of products
that can be only be shipped and products that can be only pickup, there is
freight charge for the products that can be only be shipped. This is because
these products do not include any freight charge, that normally bundled into
the price. Shipping is only available with-in Australia and we do not ship
internationally. |
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Compatibility
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A Drive Computers is unable to guarantee the compatibility between all
hardware and software products. Customers are recommended to research
product /software compatibility before purchasing the product(s). No refund
or replacement will be given for compatibility issues.
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Privacy Notice |
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Our privacy statement is available in PDF Document, click
here to download/view it. |
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Use of Cookies
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In order to improve our site, we use cookies to tailor the content we
deliver to you. A cookie is a small amount of data that is transferred to
your browser by a Web server and may only be read by the server that
delivered the cookie. Cookies are typically used to store passwords, product
purchases and site preferences. Some areas of this site require the use of
cookies. Users choosing not to accept cookies will most likely not be able
to access these areas.
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Our Refund Policy
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Please choose carefully. We do not normally give refunds if
you simply change your mind or make a wrong selection. You can choose
between a refund, exchange or credit where goods are faulty, wrongly
described, different from a sample shown to you or don't do what they are
supposed to within 7 days. |
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Goods purchased using the online store will not be refunded
if you simply change your mind or make a wrong selection. If the goods were
ordered in-store and it was a special order then the deposit is the
restocking fee. |
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To be eligible for a refund you must have the product in its
"as new" state, with all boxes, books, CD's, cables etc accompanied. |
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Any items without all required accompanied items will not be
accepted for a refund. |
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There is no refund once the ink cartridges have been opened.
Faulty Ink and Laser Cartridges will not be accepted without print samples.
Refund will be only given once the manufacture has confirmed that the
ink/laser cartridge is faulty. |
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Proof of purchase must be accompanied with the goods for any
refund. |
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Refunds are returned back to you, using the same method of payment.
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No refund or replacement will be given for compatibility issues when goods
have been purchase online. |
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We do not exclude or limit the application of any statute (including
the Trade Practices Act 1974 (Th)) where to do so would contravene that
statute or cause any part of this Refund clause to be void. |
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Our Warranties Policy |
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All goods purchased from A Drive Computers have a one-year back to base
manufacturer warranty (Unless otherwise stated). |
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All Computer systems purchased from A Drive Computers have a minimum of
one year parts & labour onsite warranty (Through United Electrical
Engineering Pty Ltd). |
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To process warranty claims on new computers, please phone United
Electrical on 1800 673 771. See the warranty conditions located on the
Product Disclosure Statement inside the United Electrical Box or the print
out when you purchase the goods. |
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Proof of purchase must be accompanied with all warranty claims. |
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All warranty claims will be replaced or repaired by the manufacturer. |
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Manufacturer will not repair under warranty damage caused by operation
outside of designed working and storage environments, INCLUDING BUT NOT
LIMITED TO power surges, fluctuations and interference, and external
peripheral devices. |
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Manufacturer will void warranty on any item that
has been mishandled, modified, and/or otherwise interfered with by
unauthorized personnel. Also the removal of any factory seals serial numbers
and/or warranty stickers will void warranty. |
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We do not exclude or limit the application of any statute (including
the Trade Practices Act 1974 (Th)) where to do so would contravene that
statute or cause any part of this Warranty clause to be void. |
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A Drive Computers handles most product warranty claims for the first 12
months but is not responsible for replacing or repairing the goods. This is
done by the manufacturer. |
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Some goods are not handled by A Drive Computers. The manufacturer directly
handles all warranty claims for the following items; Monitors, Notebooks &
Printers. Please read your items warranty conditions inside the goods
packaging. |
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Warranty does not include physically damaged goods & software faults. |
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Warranty turnaround time is not dependent on A Drive Computers. |
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All items must be sent to the manufacturer or supplier for
replacement or repair as stated above. This may take a few weeks. |
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A Drive Computers does not provide advance replacement products and
will not be liable for any losses resulting from the time it takes to have
the faulty item replaced or repaired. |
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Our Liability
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A Drive Computers will under no circumstances be liable for any loss or
damage, direct or consequential including, without limitations, lost
profits, lost goodwill, work stoppage, loss of data resulting from equipment
failure, damage to peripheral equipment, damage to other equipment, or
economic loss and loss or impairment of data
arising out of the use or inability to use the computer system. |
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